About Me

I’m a freelance UX Researcher, Interaction Designer, and Writer.

I’m a people person who also happens to speak geek, with over ten years of experience in healthcare and health IT.

I love to collaborate with clients, end-users, developers, product managers, and business development teams to: identify opportunities for innovation, brainstorm and prototype proofs of concept, and create positive and meaningful user experiences.

I am most passionate about the ethical design of technologies that do good.

I live in Fredericton, New Brunswick.

Services

UX Research
Contextual Interviews
Persona Development
Storyboard Development

Interaction Design
User Flows
Wireframes
Prototypes

Evaluation
Heuristic Reviews
Usability Testing

Background

Originally trained as a Registered Nurse at the University of Manchester, I have a PhD in Computer Science from the University of Glasgow, where I worked with the Social/Ubiquitous/Mobile Group to critically evaluate the design of mobile technologies that promote health-related behavioural change. I joined Canada’s National Research Council in 2009, where I led the user-centered design of a radiation exposure monitoring system in collaboration with Agfa HealthCare. In 2012, I joined Populus Global Solutions where I established a User Experience Team dedicated to improving the usability and utility of the company’s integrated Health Information System through user-centered design and end-user advocacy.