About Me

I’m a User Experience Researcher, Interaction Designer, and Writer.

I’m a people person who also happens to speak geek, with over ten years of experience in healthcare and health IT.

I love to collaborate with clients, end-users, developers, product managers, and business development teams to: identify opportunities for innovation, brainstorm and prototype proof of concepts with usable user interfaces, and create positive and meaningful user experiences.

I am most passionate about the ethical design of technologies that do good.

I live in Fredericton, New Brunswick.

Services

I can help you to:

Understand the needs, attitudes, behaviours, and constraints of your users
Design user experiences, proof of concepts, and user interface prototypes
Evaluate the usability and utility of your solutions

I can also work with your team to:

Integrate UX into your company’s business and development processes
Demonstrate evidence-based value to stakeholders and end-users in proposals and submissions for your clients

Contact me to find out more or read about my process and deliverables here.

Background

Originally trained as a Registered Nurse at the University of Manchester, I have a PhD in Computer Science from the University of Glasgow, where I worked with the Social/Ubiquitous/Mobile Group to critically evaluate the design of mobile technologies that promote health-related behavioural change. I joined Canada’s National Research Council in 2009, where I led the user-centered design of a radiation exposure monitoring system in collaboration with Agfa HealthCare. In 2012, I joined Populus Global Solutions where I established a User Experience Team dedicated to improving the usability and utility of the company’s integrated Health Information System through user-centered design and end-user advocacy.